Note: this procedure requires administrator rights on the PC.

This situation applies to any Windows printer.  It may come about that a job gets stuck in the print queue.  You may see a printer icon in the bottom right, and when you double-click it, you may see a print job stuck with a status of "Deleting ..."

You may be able to resolve this issue by restarting the PC, but If this job does not delete on it's own, you can manually delete it with the following procedure.

1. Open the Services application.  Click the Start Button in the bottom left and type "services" then pick the Services app at the top.

2. Scroll down and find "Print Spooler" then right-click it and choose Stop.  Then minimize the Services app.

3. Use Windows Explorer to navigate to: C:\Windows\System32\spool\PRINTERS

4. Delete all files in this folder (note: tmp files may not be able to be deleted, this is OK)

5. Return to the Services app and right-click "Print Spooler" and choose Start.  Close the services app.

6. The stuck print job is now clear.  You can attempt to print again.  If this doesn't solve the problem, attempt to restart the PC.  If it still does not resolve, it may be necessary to remove and reinstall the printer driver.